Tag Archives: Arizona State University

The New American MOOC

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Just a little while ago I wrote a short post on Arizona State University, mostly quoting Chris Newfield’s review of University President Michael Crow’s book on his vision of the university, and already there’s another thing to note. Inside Higher Ed reports that ASU is partnering with EdX to provide the first-ever MOOC for actual college credit.

The scheme, which allows anyone around the world to take MOOCs designed by ASU professors, offers a small up-front fee and a larger fee at the end of the semester to obtain university credit. The goal is that an entire freshman year of courses will be put together so that anyone around the world can complete a year of massive, open, online college before transferring elsewhere or moving to ASU proper.

Firstly, I’m struck by the decision by ASU to essentially become the middleman for EdX – essentially laundering a MOOC. Even if the class is created by a professor, if the platform and the mode of instruction are managed by a company, are there obstacles to accreditation? ASU will be offering very different types of education – and these differences will have consequences – but the difference will also be difficult to discern. And this could apply even to non-ASU-designed MOOCs, according to John Warner:

ASU has the potential to expand their laundry service to the entire edX universe. In other words, they may do what the founding partner institutions of edX – MIT and Harvard – would likely never consider, give full institutional credit for a course taken as a MOOC outside their own institution.

This would allow ASU to not only prey upon other universities by transferring MOOC credits, but also to appropriate MOOCs designed by other universities and accepting them, effectively accrediting whatever EdX churns out.

Crucially, Matt Reed points out the fact that all of this is marketed as a breakthrough solution – but to what exactly? According to Reed, the student who could take an ASU/EdX MOOC:

could take an actual course, online or onsite, from a community college. It would cost less, and would have an actual instructor provide actual guidance and feedback  throughout the course. The credits would transfer anywhere, not just to ASU. Tuition at Maricopa — the community college local to Phoenix — is $84 per credit, as opposed to $200 for the MOOC. Even in the higher-tuition Northeast, we come in well below $200 per credit. And community colleges run full slates of general education courses.

Even better, taking the course with a community college offers access to online tutoring, library resources, and other student supports that have been “unbundled” from the MOOC.

ASU is pointing out that a student doesn’t need to pass through the ASU admissions process to take a MOOC. That’s true, as far as it goes, but community colleges are also open-admission, and have been for decades.

If the cost isn’t actually a factor, then what is the appeal? In a second post, John Warner also argues that the drawbacks from the MOOC-for-freshmen approach could be drastic too:

The true cost, however, is in accepting this kind of redefinition of what it means to pursue education, particularly in a student’s first year, which we know has an outsized importance when it comes to students ultimately succeeding.

We know more now than ever before about what kinds of experiences are most meaningful to students, the “Big 6” as defined by last year’s Gallup survey of  the degree and quality of post-graduate engagement:

  • a professor who made them excited about learning
  • professors who cared about them as a person
  • a mentor who encouraged them to pursue their goals and dreams
  • worked on a long-term project
  • had a job or internship where they applied what they were learning
  • were extremely involved in extra-curricular activities

These are, of course, things that are more difficult (or impossible) to get out of a MOOC, especially if you are the kind of student that MOOCs are supposedly expanding higher ed access to – those least prepared for traditional college.

Lastly, and not that I care too much about it, where does this leave ASU Online? ASU Online is this quasi-university program through which many people take courses and earn degrees, but it’s separate from ASU. Just like Harvard’s Extension School and dozens of other distance learning programs, the curriculum and experience are entirely divorced from students in the universities’ actual schools and departments – even if you take online classes. I took a number of online classes at ASU through my departments, but never took an ASU Online course. With the introduction of the MOOC option – effectively offering three types of online experience – how will the different courses fair? It’s unclear where this MOOC or ASU’s other recent endeavors will take the university, but I don’t like the possibilities.

The traditional higher education may not have to be traditional, in any sense of the word. But massive open courses with little support for only 7.5 weeks do not an engaging experience make. According to an ASU dean, the goal isn’t necessarily enriching lives or expanding minds, though, it’s graduating people and churning them out into the world. As  Dean for Education Initiatives Philip Regier argues, “the end goal is graduating educated university students, which this country is increasingly dismal at doing.”

Maybe if universities didn’t keep undermining and eviscerating their own education, like ASU does (not just through MOOCs but through corporate initiatives, tuition hikes, heavy teaching loads, etc. etc.) the country wouldn’t be so dismal at graduating educated students. Maybe if our universities and our governments doubled down on improving education rather than “disrupting” and “innovating” our way into a deeper hole, things might start improving.

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The New American University

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Over at the Los Angeles Review of Books, Christopher Newfield has a review of Michael Crow and William Dabars’ new book, Designing the New American University, in which he gives a cogent analysis of Arizona State University, its vision for the future, and the national higher education ground on which it stands.

Newfield summarizes Crow and Dabars’ overview of ASU’s achievements – including expanding access, increasing diversity, and providing a better education, all in a state with politics such as Arizona’s. He also gives a fair assessment of Crow’s vision for the “New American University,” a moniker he has trotted out for the last decade as president of ASU. This vision is blatantly for access and equality – Newfield calls it “anti-elitist” and I don’t think he’s wrong. ASU’s claim to excellence has long been its willingness to welcome all and provide them with a quality education. This is an important part of the New American University’s vision. But, not for nothing, Newfield looks at how ASU has operated in the current climate of austerity and belt-tightening and finds a lack of vision:

Arizona’s state legislature cut higher education appropriations 32 percent from 2006 through 2011. Then the legislature delivered another 25 percent cut in 2011–’12. While I was writing this review, they voted another 14 percent cut for 2015–’16. As a share of Arizona’s general fund, higher education spending has been cut in half since 1982 (from 20 percent to 9 percent). While ASU was working on its eight NAU goals and making some impressive progress, its public funding base was being cut exactly as though it were the Old American University that has become a political whipping boy.

ASU’s response to these public cuts has been similarly traditional. Arizona was one of four states that saw its public universities double their tuition fees between 2006 and 2011. (California and Hawaii being two others.) ASU student loan debt now averages something over $21,000, up about 20 percent since 2008. ASU has used ever-increasing student body growth to generate ever-increasing enrollment revenues. Many of the new students were assigned to branch campuses or to online programs where costs are lower. Meanwhile, Crow was trying to increase other revenue streams (corporate partnerships, philanthropy) by raising ASU’s research prestige, which means offering special working conditions and internal subsidies for research teams on whose productivity ASU’s rankings climb would depend. Crow played the conventional game by growing enrollments and then using these revenues to support research outputs and reputation. To the extent that ASU uses low-cost enrollment growth to cross-subsidize showcase research, the NAU is welding its superstructure to a traditional budget base.

When he turns to the way forwards, Newfield identifies positive steps in the “New” part of the New American University. He finds a desire for nonhierarchical innovation among the main principles of Crow and Dabars’ vision, and goes on to outline why more universities don’t adapt such models (a section well worth reading). It’s worth noting that, while faculty aren’t up in arms about the New American University and ASU has actually found ways to operate without the levels of adjunctification that many other universities have endured, many of these changes are still extremely hierarchical.

While I was at ASU there was a rash of school and department closing. Within four years as a Education major I was a part of the Mary Lou Fulton College of Education, the College of Teaching and Educational Leadership, and I finally graduated with a degree from the Mary Lou Fulton Teacher’s College. These closings and mergers (there were three different education schools with different focuses and on different campuses as recently as 2008) were met with anxiety from some members of the graduate education population. Other departments were similarly reshuffled with little input from those working within the systems themselves. Combining schools or departments doesn’t always ensure that everyone gets the resources that they need and deserve. I am all for interdisciplinary studies (most of my education has been such), but as I’ve argued before, knocking down departmental barriers needs to be done by scholars and on scholar’s terms. There is a difference between “collaboration across traditional disciplines” and imposed interdisciplinarity.

Indeed, Newfield makes sure not to conflate Crow and Dabars’ dislike for elite, selective colleges with any hopes that they take a stand against the corporatization of universities:

At crucial points, the authors trundle in villains from central casting: “Faculty committees tend to deliberate while shifts in policy, culture, and technology flash by at warp speed,” etc., etc. Collaborative design cannot possibly move forward when the executive party feels entitled to judge (and lecture) the rank-and-file designers on the basis of off-the-shelf imperatives about disruptive innovation. Crow and Dabars miss an opportunity to advocate for fully inclusive collaborative design techniques. I wish they were as anti-managerial as they are anti-elitist.

From there, Newfield moves to a second criticism of the book (and Crow’s broader narrative) – a lack of demand for public funding of public universities. In the book, Crow and Dabars call mass funding of public higher education an “unattainable societal goal.” This is a perfect sum of Crow’s moderate fight against defunding in the Grand Canyon State, one which has caused nearly annual tuition increases in all three state universities. (Insert my all-too-frequent reminder that the state constitution calls for free higher education). Newfield closes with this wonderful conclusion on the New American University and the current higher education context in which it sits:

Crow and Dabars are right to want new public universities to replace the Harvard standard. Their book is worth reading just for that discussion. They also support “massive change” and celebrate moon shots. So then, how about these two moon shots? First, use ASU to model nonhierarchical collaborative design, design that replaces finance-driven restructuring supervised by academic executives. Second, call for the doubling of public funding of public universities (which shouldn’t be difficult as we have recently halved it), in tandem with a halving of tuition (which shouldn’t be difficult as we recently doubled it). Make “free college for all” a medium-term national goal. We did free K–12 a century ago. We did a moon shot for the actual moon. We can obviously do the same thing for correctly funded 21st-century public colleges and universities. But we need people in Crow’s position to tell the truth about the power shifts and the public money that the next-generation, democratized public university will require.

ASU May Merge with a Private Business School

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Left and right, things that have been funded by, built by, and supported by the government in the name of the public good have been ushered behind the closed doors of private corporations through the privatization of roads, parks, schools, and of course – universities, which does hell on the public good. The opposite of that (nationalization? eminent domain? socialism?) doesn’t happen much in these United States, but it might be happening in Arizona higher education. ASU and the Thunderbird School of Global Management have announced an impending merger.

Now, before we move forwards, I should say that I’m probably jumping the gun in saying this is the opposite of privatization – so let me issue a disclaimer that I am actually highly skeptical, as usual, of the latest move by ASU. Now:

Arizona State University and the Thunderbird School of Global Management have announced that they’re merging, with Thunderbird coming under the control of ASU (and the Arizona Board of Regents). The Glendale business management school has been facing financial woes and even considered a joint venture with a for-profit university, but the deal fell through.

As a result, ASU and Thunderbird will merge and the financial problems will (hopefully) be resolved, Thunderbird will gain more resources from joining a large university, ASU’s business programs will expand to include Thunderbird’s many international executive programs, and Thunderbird’s staff will join ASU. The information that’s lacking so far is how exactly this merger will be carried out, so keep an eye out.

ASU was in the news last year for the opposite of this – that is, privatization – happening at another professional school. As early as 2010, the Sandra Day O’Connor College of Law at ASU has been playing with the idea of privatization, arguing that state funds have reduced but also arguing “why not?” Here’s an article quoting Paul Berman, Dean of the Law School:

Berman, however, believes higher tuition can be justified.

As his yardstick, he uses what in-state students pay at the Top 40 law schools as rated by “U.S. News and World Report.” ASU is No. 28.

“If you look at all 40 of them, our in-state tuition is lower than all but four,” he said. And even the tuition for those who are not state residents is below the half-way mark.

Berman said the school already has requested that the Board of Regents allow tuition for Arizona residents to go up by $1,500 for next year. “We’re not talking about large increases,” he said. Berman said that, even with that, attending ASU will remain lower than what is being charged at those other Top 40 schools.

And here’s Vice President of Public Affairs Virgil Renzulli:

“It has been shown at other universities that there are certain very popular graduate and professional programs that can do well, even thrive, charging higher rates… The idea is to move to a tuition level that would be more market-driven than state-subsidized.”

The decision to privatize, expand class size, and raise tuition for the hell of it hasn’t moved forwards a ton – but it hasn’t stopped either. ASU will soon be breaking ground on a new downtown campus for the law school, a move which doesn’t necessarily further privatization, but the larger building is within the vision outlined above of increasing admissions. So, with ASU simultaneously privatizing one professional school while using another to take over a private institution, I will continue to say that ASU is a university to watch. You know, in case you weren’t already reading about Starbucks partnerships or police abuse of a WOC professor.

 

Arizona State University of Starbucks

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On Monday, Starbucks announced that it was launching a new program through which it will help many of its employees pay for undergraduate education at Arizona State University’s ASU Online program. Here are some of the details of how it would work:

Tuition for an online degree at ASU is about $10,000 a year, roughly the same for its traditional educational programs. For the freshmen and sophomore years, Starbucks and Arizona State say they will put around $6,500 on average toward the estimated $20,000 in total tuition.

To cover the remaining $13,500, workers would apply for financial aid. Since Starbucks workers don’t earn a lot of money, many would likely qualify for a Pell grant, said Mark Kantrowitz, publisher of EdVisors.com, a website about paying for college. If a worker qualified for a full Pell grant of $5,730 a year — or $11,460 over the two years — he or she would theoretically be left with about $2,040 to pay out of pocket.

The program would work similarly for the junior and senior years, except that Starbucks would reimburse any money workers end up having to pay out of pocket. Starbucks said most of its workers have already started school, so could potentially finish off their degrees at no cost if they applied for the program.

At first, it piqued my interest to hear that ASU was involved in such a project. ASU has long been involved in efforts that purport to expand access to quality university education, but has also engaged in moves that collapse schools and programs (which eliminates jobs and takes power away from faculty), demote staff to the status of at-will employees, and continually raise tuition.

But agreeing to pay for employees’ education is a good move, even if it does nothing to salvage the crisis of public education. And yet there are hidden aspects of this deal that are important to shed light on. Firstly, the program hopes to offer a diverse education to Starbucks employees, but having the selection of majors offered at one university’s online wing is actually quite narrow. As this piece finds, even the students featured in an NYT article about the program may not actually be able to study what they want.

In addition, online-only education is not a tried-and-true provider of education, especially for working students who have not been exposed to higher education before. Sara Goldrick-Rab, professor of education policy studies and sociology at the University of Wisconsin at Madison, linked to this 2011 study [pdf] on online education and its effectiveness for low-income and underprepared students by Shanna Smith Jaggers. In short, online classes saw more low-income and underprepared students withdraw, and many of these students were less likely to return to continue their education. Learning online is as much of a learned skill as learning in the classroom, only online degrees and courses often come with less support for students. I took at least four online classes while at ASU, and only one was as rigorous as in-person courses and provided similar levels of support.

But the more important point here is that Starbucks employees are not being offered free education at Arizona State University, my alma mater and an arguably decent school from which to earn a Bachelor’s. The Starbucks program funnels workers through ASU Online, a joint-venture between ASU and Pearson, the for-profit publishing and ed tech company. The venture overcharges online students, students who may be receiving less support and less freedom in their studies and cost the university less money, but who pay roughly the same tuition as on-campus students. As one article mentions:

Arizona State University Online, a revenue-sharing relationship between Pearson, a for-profit company best known as a publisher, and Arizona State University (ASU), yielded $6 million in profit in 2011 for ASU. Projections are that it will yield $200 million in profit by 2020. Many other non-profit colleges with large online programs tout the substantial profits generated by online programs that are re-invested in on-ground facilities. Thus, online students are being substantially overcharged to generate profits that subsidize face-to-face learners, faculty and administrators.

This type of revenue-sharing happens a lot at universities between departments (the humanities often subsidize the sciences), but the inclusion of a for-profit company makes this deal smell of something far worse. Pearson has long-been a part of the ed reform movement, standardizing and assessing real education into oblivion. That it operates as a “partner” in ASU Online is a shame and a sign of how the top echelons at ASU view education.

This agreement between ASU and Starbucks is supposed to be about providing free education to lower class workers. But according to Starbucks CEO, about 70% of Starbucks workers are current in college or aspire to go. These students, working at Starbucks across the country, will now have to transfer to ASU Online if they want to take advantage of their employers’ benefits – and Starbucks is eliminating its tuition reimbursement program for the City University of Seattle and Stayer University next year in order to commit to the ASU Online endeavor.

As Melissa Byrne points out, this is mostly as PR stunt for Starbucks, whose executives have come straight out and said that they hope this will attract a better class of workers. And ASU hopes to continue to expand its growing online presence and push President Michael Crow’s “New American University” vision one step further. For many of Starbucks’ workers, this program will expand access, but access to what? And what will happen when they fail to finish because they were pushed into a program that was ill-suited for them?

Update: Be sure to check out Tressie McMillan Cottom’s piece on this, in which she links ASU-Starbucks endeavor to what for-profit universities have been doing for decades.